Unfortunately, Ts and Cs are not a priority for many small businesses when they should be. The impact on a business can be crushing if there is a problem and no Ts and Cs.
This is one of the main causes of business failure. It is often caused by Invoices not being paid on time Good Terms and Conditions can help to avoid this problem. You can set out clearly from the start what you expect from your Client. The Client reads them and signs their agreement. If they cannot pay on your terms you know not to become involved with them
Misunderstandings and Arguments
If you do not specify what Ts and Cs apply to your Contract you are putting yourself at risk of misunderstandings over what is agreed with Clients. If you do not make clear the actual arrangement between two parties with all its duties, rights, roles and responsibilities then the scope for disputes is increased. Disputes take time, money and cause a great deal of stress. They are to be avoided at all costs. A Client you have argued with is unlikely to return.
One size does not fit all. That is very true about Ts and Cs. They should be unique for your business. Do not just copy your competitors. Beware of templates as you may not understand what the various clauses really mean even though you think you do. Each clause is there for a legal reason you may not understand.
You should put your Ts and Cs on your website and date them. They should be amended over time as your business develops. If they are not dated and you have a dispute then all parties need to be sure they are dealing with the same edition of the Ts and Cs.
It is wise to attach a copy of Ts and Cs to your Contract. All parties should sign as confirmation that they are agreed as part of the Contract. You should seek assurance that the Client understands the Ts and Cs.
Once you have Ts and Cs do not just leave them there. They should be reviewed at regular intervals and changed to meet the evolving business. You may decide to do things a new and better way. Only experience tells you that.